The challenge

Smarticate wants every employee on the shop floor to be able to look up information, register it and act on it without delays or errors. For that, every feature has to work the way processes do in a real production environment.

That is why the app follows the processes of VMT Groep exactly, with more than seventy people on the floor. Not a simplified version of them, but the real ones, including the exceptions that never come up in a demo.

The approach

Apperium developed a fast, mobile interface for all of Smarticate’s production functionality, interacting directly with the underlying ERP logic.

Because Smarticate uses the app internally itself, it doubles as a test environment. The team replicates complex workflows in it, tests edge cases and refines usability based on real feedback before a feature goes live for customers. The app is also used for demos to partners and for validating integrations with ERP systems such as Ridder iQ.

The result

Paperwork disappears from the shop floor and miscommunication goes down. Employees look up information, register work and hours and act on it in the moment, with no intermediate step and no translating afterwards.

Because the app follows VMT Groep’s processes exactly — more than seventy people on the floor, including the exceptions that never come up in a demo — every feature has been proven in a real production environment before it goes live for customers.

That makes the app both product and test environment: complex workflows are replicated in it, edge cases tried out and integrations with ERP systems such as Ridder iQ validated, before a customer starts working with it.